Hybrid Product Analyst: Data-Driven, Agile, Insurance Tech

Banner Life family of companies | life insurance; Frederick (MD); Hybrid; USD 93,200 - 128,075; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) with company match up to 6%

Pension plan

Paid time off

Job summary

Banner Life Insurance Company is seeking a Product Analyst to support a data-driven product and transformation function. You will translate business problems and customer needs into actionable user stories and measurable outcomes, partnering with Product Managers and Digital Platform Owners to prioritize roadmaps based on value and risk.

You will work with UX/CX to test hypotheses, analyze results, and deliver data-backed recommendations for customer experience improvements, while monitoring

Qualifications

• Bachelor’s degree or equivalent combination of education and experience in business, data analytics, or information technology.
• Foundational understanding of Agile frameworks (Scrum, SAFe) and digital product management practices.
• Familiarity with data visualization tools (Power BI, Tableau) and analytics platforms (Google Analytics, Adobe Analytics, or equivalent).

Responsibilities

• Support detailed quantitative and qualitative analysis on product performance, customer journeys, and market trends to identify opportunities for optimization.
• Collect business requirements, customer feedback, and journey pain points into epics, features, and construct user stories with clear acceptance criteria.
• Facilitate an accurate product backlog in collaboration with Product Managers and ensure continuous grooming and prioritization aligned to product roadmaps.
• Provide analysis to Product Managers for defining OKRs and KPIs by providing data, benchmarks, and insights that inform prioritization and value realization.
• Partner with UX/CX designers to test hypotheses, analyze results, and deliver data‑backed recommendations for customer experience improvements.
• Understand digital KPIs (adoption, NPS, funnel conversion, handle time, automation rates) and identify trends or anomalies for escalation to product leadership.
• Document current and future state workflows, process dependencies, and integration touchpoints across systems to support business readiness.
• Assist in risk and issue tracking, ensuring dependencies are communicated and managed across pods, products, and journeys.
• Partner with Change & Adoption to ensure product launches are accompanied by readiness materials, training inputs, and adoption measurement.

Skills

Analytical skills

Requirements elicitation

Cross-functional collaboration

Agile tools

Communication

Multi-priority management

Curiosity

Education

Bachelor’s degree in business, data analytics, or information technology

Tools

JIRA

Confluence

Job description

Banner Life Insurance Company is seeking a Product Analyst to support a data-driven product and transformation function. You will translate business problems and customer needs into actionable user stories and measurable outcomes, partnering with Product Managers and Digital Platform Owners to prioritize roadmaps based on value and risk.

You will work with UX/CX to test hypotheses, analyze results, and deliver data-backed recommendations for customer experience improvements, while monitoring