Hybrid Pre-Sales Architect: AI, Cloud & Security

NWN; Boston (MA); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision

Health Savings Account (HSA)

401(k) with company match

Unlimited PTO

Hybrid/remote work

Employee discounts

Career development opportunities

Job summary

NWN is seeking a Business Architect in the Boston area to own the technical sale during customer and partner pre-sales activities. The role blends business and technology—focusing on security, data center/cloud, contact center and AI solutions—and requires strong client engagement and solution design capabilities.

You will lead scoping of NWN offerings, assess client needs, coordinate SMEs, and drive evaluations, pilots and formal proposals.

Qualifications

• Bachelor’s degree in CS/IS or related field.
• 4-6 years in a technical leadership role on small to medium projects.
• Knowledge of IP communications, networking, security, data center industry and solutions.
• Experience with structured project management methodologies.
• Experience with solution design, job costing and quality planning.
• Excellent client/customer interface skills.
• CCNP/CCD P or equivalent certification completed or in progress.
• Defined area of specialization supported by certification or equivalent experience (e.g. Routing/Switch, UC, Contact Center).
• Able to architect and design detailed configurations for complex communications systems.

Responsibilities

• Own the technical sale during customer and partner pre-sales activities.
• Lead scoping NWN offerings to meet customer requirements.
• Analyze client business needs and recommend appropriate solutions.
• Engage SMEs for discreet service offerings identified in the technical solution.
• Set up and execute evaluation activities, pilots and proofs of concept.
• Create/modify BOMs and Scope of Work documents.
• Deliver management presentations and persuasive demos.
• Build and deliver impactful pilot/POCs showing value.
• Coordinate with Offers Management and presales teams to ensure successful handoffs to customer success.

Skills

Technical leadership

Pre-sales experience

Solutions architecture

Client relationship management

Presentation skills

Strategic thinking

Strong communication

Bill of Materials

Project management

Education

Bachelor’s Degree in Computer Science, Information Systems, or related field

Tools

Visio

MS Office

CRM tools

Job description

NWN is seeking a Business Architect in the Boston area to own the technical sale during customer and partner pre-sales activities. The role blends business and technology—focusing on security, data center/cloud, contact center and AI solutions—and requires strong client engagement and solution design capabilities.

You will lead scoping of NWN offerings, assess client needs, coordinate SMEs, and drive evaluations, pilots and formal proposals.