Hybrid Plumbing Sales & Install Coordinator

Benjamin Franklin Plumbing, LLC; Silverthorne (CO); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Relocation bonus

Signing bonus

Training & development

Bonus based on performance

Job summary

Benjamin Franklin Plumbing of the Rockies is hiring for a hybrid role combining junior plumbing work, warehouse support, and in-home sales in Silverthorne, CO. You will assist experienced plumbers, perform basic service calls, manage warehouse inventory, and visit homes to assess needs and provide estimates.

The role emphasizes customer-service, estimating, and sales skills with a focus on accuracy, responsiveness, and low-pressure guidance.

Qualifications

• 3-5 years of plumbing, construction, or hvac experience is required.
• 3-5 years of customer service experience is preferred.
• Basic knowledge of plumbing/hvac tools, materials, and residential systems
• Strong customer-service and communication skills.
• Comfortable discussing pricing, preparing estimates, and recommending solutions.

Responsibilities

• Assist senior technicians with plumbing and HVAC installations.
• Prepare work areas and trucks and order materials for scheduled jobs.
• Complete basic plumbing services such as drain cleanings, replace garbage disposals, and other minor plumbing repairs.
• Visit customers’ homes to assess plumbing concerns and discuss solutions.
• Identify appropriate repair, replacement, or installation options.
• Explain recommendations clearly and in homeowner-friendly language.
• Prepare accurate estimates using company pricing and estimating procedures.
• Present customers with suitable options at different price points when appropriate.
• Coordinate approved work with dispatchers, technicians, and warehouse staff.

Skills

Plumbing experience

Customer service

Pricing & estimates

Tool use & safety

ServiceTitan experience

Education

Plumbing apprentice registration or relevant certification

Tools

ServiceTitan

Job description

Benjamin Franklin Plumbing of the Rockies is hiring for a hybrid role combining junior plumbing work, warehouse support, and in-home sales in Silverthorne, CO. You will assist experienced plumbers, perform basic service calls, manage warehouse inventory, and visit homes to assess needs and provide estimates.

The role emphasizes customer-service, estimating, and sales skills with a focus on accuracy, responsiveness, and low-pressure guidance.