Hybrid Payroll Specialist: Process Payroll & Help Employees

Guitar Center; Westlake Village (CA); Hybride; USD 46 000 - 55 000; Plein temps

Résumé du poste

Guitar Center is seeking a Payroll Specialist to process payroll and assist employees with self-service and payroll questions. This role ensures accurate, timely pay and compliance across multiple locations.

The position is hybrid, with on-site work Tuesday–Thursday and remote work Monday and Friday, supporting seamless payroll operations and strong customer service within a large retail environment.

Qualifications

• Bachelor's Degree or 4 years of equivalent work experience.
• 2 years of relevant payroll experience (in addition to degree or years of previous experience).
• Novice proficiency with Microsoft Office products (especially Excel).
• Intermediate ability with Payroll system/tools such as ADP Enterprise
• High School Diploma or GED required.

Responsabilités

• Provide customer service to employees and/or their managers regarding employee self-service and payroll questions.
• Audit new hire and status changes.
• Enter or audit direct deposit and W-4s.
• Ensure state and local tax forms are received and entered where required.
• Calculate and enter any split pay rates or pay prorations.
• Assess what needs to be done in the system for employee transfers and store location changes and report changes to the supervisor.
• Calculate and prepare off-cycle payments, including relocation payments and missed pay in time clocks.
• Analyze pre-processing reports to ensure accurate pay and address issues.
• Coordinate with vendors related to Unemployment Service and Garnishment Services for payroll support.
• Prepare all documentation for electronic storage.
• Full responsibility for processing of a specific pay group including starting new cycle, batches, pre-processing reports, and final payroll submission.
• Loading post-processing reports for electronic storage and checking for cross-foot errors.
• Work with other departments to address issues and maintain efficient payroll processes.

Formation

Bachelor's Degree

High School Diploma or GED

4 years of equivalent work experience

Outils

Microsoft Excel

ADP Enterprise

Description du poste

Guitar Center is seeking a Payroll Specialist to process payroll and assist employees with self-service and payroll questions. This role ensures accurate, timely pay and compliance across multiple locations.

The position is hybrid, with on-site work Tuesday–Thursday and remote work Monday and Friday, supporting seamless payroll operations and strong customer service within a large retail environment.