Hybrid Patrol & Control Desk Officer for Campus Security

Prosegur; Fremont (CA); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Sick Days

Daily Pay

Weekly Pay

Job summary

Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate campus in Fremont, CA. This dual-function role splits time between active physical foot patrols and managing the campus Control Desk—monitoring CCTV, managing access systems, and dispatching personnel.

Join a global security leader offering competitive benefits, weekly pay, and opportunities for advancement while you help maintain safety on site.

Qualifications

• Valid California Security Guard License (Required).
• High school diploma or GED equivalent.
• Minimum 1 year of contract security experience.
• Tech-savvy with a strong willingness to learn and operate complex security platforms (Lenel 9000, camera VMS, and alarm monitoring panels).
• Dispatch, SOC, or Control Desk experience strongly preferred.
• Strong written/verbal communication skills; comfortable answering phones and managing multi-channel radio traffic.
• Physically able to conduct extended indoor/outdoor foot patrols in various weather conditions.
• Strict adherence to professional grooming and uniform standards (shirts tucked, neat presentation at all times).

Responsibilities

• Control Desk Operations: Monitor multi-screen CCTV camera systems, respond to alarm panels, and operate the Lenel 9000 access control system in real time.
• Access & Badge Management: Process access permissions, manage badge activity, and process electronic access requests.
• Dispatch & Communications: Answer incoming calls from interior guard posts, site employees, and clients; dispatch patrol officers and field personnel accordingly.
• Active Physical Patrols: Conduct thorough interior and exterior foot patrols across campus facilities to identify safety hazards, security breaches, and policy violations.
• Incident Escalation & Reporting: Initiate formal emergency escalation procedures, notify site leadership during critical events, and generate detailed electronic incident reports.
• Customer Service: Maintain a professional, approachable demeanor while enforcing site security rules and assisting visitors and staff.

Skills

Communication skills

Dispatch experience

Control Desk

Security platforms

Education

High School Diploma

Job description

Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate campus in Fremont, CA. This dual-function role splits time between active physical foot patrols and managing the campus Control Desk—monitoring CCTV, managing access systems, and dispatching personnel.

Join a global security leader offering competitive benefits, weekly pay, and opportunities for advancement while you help maintain safety on site.