Gate Security Officer - Full Time

Prosegur Security USA, Inc; Fremont, Northern (CA, KY); Hybrid; USD 28,000 - 40,000; Full time

Job summary

Prosegur Security USA, Inc. is seeking a Gate Officer on a hybrid schedule in Fremont, CA. The role combines patrol duties with managing the campus Control Desk, including CCTV monitoring, alarm handling, and access control.

Responsibilities include processing access permissions, badge activity, and dispatching patrols, while maintaining professional customer service to staff and visitors. This position runs Monday through Friday, 6am to 2pm, at $25 per hour.

Qualifications

• Experience with security patrols and access control.
• Familiarity with CCTV and alarm systems.
• Strong incident reporting and documentation skills.

Responsibilities

• Control Desk Operations: Monitor CCTV, respond to alarms, operate Lenel 9000 access control in real time.
• Access and badge management: process access permissions and badge activity.
• Dispatch and communications: answer calls from guard posts, employees, and clients; dispatch patrols accordingly.
• Active physical patrols: conduct interior and exterior patrols to identify hazards and violations.
• Incident escalation and reporting: initiate emergency escalation, notify leadership, and generate incident reports.
• Customer service: maintain professionalism while enforcing security rules and assisting visitors and staff.

Skills

CCTV monitoring

Lenel 9000 access

Incident reporting

Customer service

Job description

Gate Officer

Monday - Friday, 6am - 2pm, $25/hr

Job Overview

Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate campus in Fremont, CA. This dual-function role splits time between active physical foot patrols and managing the campus Control Desk—monitoring CCTV, managing automated alarms, handling post dispatching, and controlling access systems.

Key Responsibilities & Operational Duties:

• Control Desk Operations: Monitor multi-screen CCTV camera systems, respond to alarm panels, and operate the Lenel 9000 access control system in real time.
• Access & Badge Management: Process access permissions, manage badge activity, and process electronic access requests.
• Dispatch & Communications: Answer incoming calls from interior guard posts, site employees, and clients; dispatch patrol officers and field personnel accordingly.
• Active Physical Patrols: Conduct thorough interior and exterior foot patrols across campus facilities to identify safety hazards, security breaches, and policy violations.
• Incident Escalation & Reporting: Initiate formal emergency escalation procedures, notify site leadership during critical events, and generate detailed electronic incident reports.
• Customer Service: Maintain a professional, approachable demeanor while enforcing site security rules and assisting visitors and staff