Hybrid Patient Financial Engagement Manager

Hcmar; Indianapolis (IN); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

401(k) Plan

Life Insurance

Job summary

A healthcare revenue cycle organization in Indianapolis is seeking a Patient Financial Engagement Manager. In this role, you will plan and lead a team dedicated to expeditious billing and account resolutions. Responsibilities include monitoring team performance, ensuring compliance standards, and contributing to excellent customer service. The ideal candidate will have at least 2 years of experience in healthcare billing, strong communication skills, and the ability to lead effectively. This is a hybrid work role, offering a competitive compensation package and comprehensive benefits.

Qualifications

• 2+ years of relevant experience in finance/healthcare, medical billing & reimbursement.
• Experience with State and Federal (Medicare, Medicaid) and private insurance billing portals.
• Call center, customer service, or supervisory experience may be required.

Responsibilities

• Plan and lead the PFE Team for billing and account resolution.
• Communicate with management and ensure compliance with standards.
• Monitor and evaluate agent performance and provide coaching.

Skills

Knowledge of healthcare billing and reimbursement strategies

Ability to effectively communicate orally and in writing

Attention to detail

Self-Motivated

Problem solving and leadership skills

Education

Higher education preferred

Tools

Microsoft Word

Microsoft Excel

Epic

Meditech

Salesforce

Job description

A healthcare revenue cycle organization in Indianapolis is seeking a Patient Financial Engagement Manager. In this role, you will plan and lead a team dedicated to expeditious billing and account resolutions. Responsibilities include monitoring team performance, ensuring compliance standards, and contributing to excellent customer service. The ideal candidate will have at least 2 years of experience in healthcare billing, strong communication skills, and the ability to lead effectively. This is a hybrid work role, offering a competitive compensation package and comprehensive benefits.