Hybrid Patient Access & Registration Specialist

Inova Health System; Fairfax (VA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness program

Retirement match

Education assistance

Student loan assistance

Mental health support

Paid time off

Parental leave

Flexible schedules

Remote/Hybrid opportunities

Job summary

Inova Health System is seeking a patient access specialist for a full-time, hybrid role. The position involves patient intake, registration, documentation, and coordinating with insurance and HIM teams to ensure smooth access to care.

The role requires at least 1 year of patient access experience and a high school diploma or GED. Inova emphasizes a strong benefits package and a flexible work environment with remote/hybrid options.

Qualifications

• High school or GED required.

Responsibilities

• Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
• Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
• Utilization Review Coordination: Provides documentation to utilization review (UR) teams.
• Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.
• May perform additional duties as assigned.

Education

High school diploma or GED

Job description

Inova Health System is seeking a patient access specialist for a full-time, hybrid role. The position involves patient intake, registration, documentation, and coordinating with insurance and HIM teams to ensure smooth access to care.

The role requires at least 1 year of patient access experience and a high school diploma or GED. Inova emphasizes a strong benefits package and a flexible work environment with remote/hybrid options.