Hybrid Outage Quality Lead for ADMS Transition

Pacific Gas and Electric Company; Oakland (CA); Hybrid; USD 116,000 - 194,000; Full time

Job summary

Pacific Gas and Electric Company seeks an Outage Quality Specialist to ensure accurate outage reporting across ILIS and future ADMS platforms. You will guide process improvements, document standards, and train DCC operators while supporting regulatory reporting and data governance.

The role involves a hybrid work model with periodic in-office requirements and a focus on transitioning processes to the ADMS environment, including cross-functional collaboration and risk mitigation.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5 years of job-related experience.
• Ability to travel up to 20% of time.
• Desired: 10 years in related roles including senior outage quality exposure.
• ADMS experience or capability training in future state desired.

Responsibilities

• Review outages in outage management systems and evaluate accuracy related to reliability metrics and customer impact.
• Support ILIS to ADMS transition; participate in testing, validation, training and process development.
• Retrieve missing outage details from appropriate personnel.
• Update ILIS/ADMS records for key stakeholders to ensure correct reporting.
• Coach and develop less experienced staff and review procedures for accuracy.

Skills

Independence

Multi-channel communications

Electric utility operations

Process improvement

Curriculum & training design

Team-building

Education

Bachelor's degree or equivalent

Job description

Pacific Gas and Electric Company seeks an Outage Quality Specialist to ensure accurate outage reporting across ILIS and future ADMS platforms. You will guide process improvements, document standards, and train DCC operators while supporting regulatory reporting and data governance.

The role involves a hybrid work model with periodic in-office requirements and a focus on transitioning processes to the ADMS environment, including cross-functional collaboration and risk mitigation.