Hybrid Order Coordinator - Telecom Operations

Segra; Charlotte (NC); Hybrid; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Paid holidays

Job summary

Segra is seeking an Order Coordinator I for a full-time, hybrid role in Charlotte. The position focuses on accurate data entry and processing of service orders, supporting timely order fulfillment and cross-team coordination.

Ideal candidates have a high school diploma, telecom exposure is a plus, and strong attention to detail with good organizational and communication skills. Segra offers broad benefits and a collaborative, learning-focused environment.

Qualifications

• High school diploma or equivalent; Associate's degree preferred.
• Experience in data entry, order processing, or telecom-related work preferred.
• Basic knowledge of telecommunications terminology (circuits, bandwidth, service IDs) preferred.
• Strong attention to detail and accuracy in data entry.
• Excellent organizational skills and ability to manage time effectively.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong communication skills and willingness to learn in a team setting.

Responsibilities

• Enter and process service orders with accuracy.
• Review documentation and input data into internal systems.
• Coordinate with cross-functional teams to meet delivery timelines.
• Learn foundational processes, tools, and service types in telecom.

Skills

Data entry

Order processing

Customer service

Telecom terminology

Attention to detail

Organization

Communication

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office Suite

Job description

Segra is seeking an Order Coordinator I for a full-time, hybrid role in Charlotte. The position focuses on accurate data entry and processing of service orders, supporting timely order fulfillment and cross-team coordination.

Ideal candidates have a high school diploma, telecom exposure is a plus, and strong attention to detail with good organizational and communication skills. Segra offers broad benefits and a collaborative, learning-focused environment.