Hybrid Ombuds & Data Coordinator (AS2)

Oregon Health Authority; Portland (OR); Hybrid; USD 48,000 - 67,000; Full time

Benefits offered by this job

Hybrid work model

Training and development opportunities

Job summary

Oregon Health Authority in Portland is seeking an Administrative Specialist 2 to coordinate the Ombuds Program intake, triage, and referrals. You will manage data using REMA, generate reports, and support the External Relations Division while aligning with ORS 414.712 and Medicaid rules.

This full-time, hybrid position emphasizes data integrity, program metrics, and timely communication. The role requires careful handling of confidential information and collaboration with diverse teams to

Qualifications

• Three years of secretarial or administrative support experience with reporting and data collection.
• Associate degree with two years of related experience or equivalent.
• Equivalent mix of education and experience acceptable.

Responsibilities

• Daily case intake and evaluation within Ombuds Program scope.
• Data analysis, reporting, and maintenance of data dictionaries.
• Support to Ombuds Teams and coordination of referrals across programs.

Skills

Administrative support

Customer service

Data analysis

Microsoft Word

Microsoft Excel

PowerPoint

Education

Associate degree in general office occupations

Equivalent combination of education and experience

Tools

Microsoft Dynamics 365 CRM

REMA

Job description

Oregon Health Authority in Portland is seeking an Administrative Specialist 2 to coordinate the Ombuds Program intake, triage, and referrals. You will manage data using REMA, generate reports, and support the External Relations Division while aligning with ORS 414.712 and Medicaid rules.

This full-time, hybrid position emphasizes data integrity, program metrics, and timely communication. The role requires careful handling of confidential information and collaboration with diverse teams to