Hybrid NYC Marketing Strategy & Operations Lead

Sia Experience; New York (NY); Hybrid; USD 124,000 - 142,000; Full time

Benefits offered by this job

Medical, dental, and vision

Company-paid life and AD&D

401(k) with company match

HSA and FSA options

PTO and holidays

Parental leave

Job summary

Sia Experience-Marketing Advisory in New York, NY, seeks a Marketing Strategy and Operations Management Consultant to partner with enterprise tech clients. You will translate leadership priorities into scalable operating plans, oversee multi-workstream delivery, and champion AI adoption across marketing strategy and operations.

The role emphasizes designing operating models, dashboards, and frameworks, plus leading cross-functional teams and driving client value through data-driven decisions.

Qualifications

• 4 - 8 years of marketing operations, program management, or strategy roles in a consulting, agency, or technology environment.
• Must be fluent in AI, with proven success embedding AI-enabled insights into workflows and driving measurable improvements
• Demonstrated experience leading complex initiatives with cross-functional stakeholders
• Experience supporting client delivery and business development through scoping, planning, or proposal development
• Strong written and verbal communication skills with attention to clarity and structure
• Highly organized and detail-oriented, with the ability to manage overlapping priorities
• Analytical and systems-minded, with a proactive approach to process improvement
• Fluent in building tables, slide decks, dashboards, and operational tools
• Comfortable operating autonomously while partnering closely with senior leaders
• Bachelor’s or master’s degree

Responsibilities

• Translate leadership priorities into integrated operating plans, timelines, and success metrics
• Own complex, multi-workstream initiatives from planning through execution, navigating through ambiguous scenarios
• Develop scopes, timelines, resourcing models, and delivery plans for new and expanded work
• Ensure alignment between strategy, execution, and delivery across marketing initiatives
• Design, implement, and evolve scalable operating models, workflows, and reporting frameworks
• Build and maintain dashboards, trackers, templates, and documentation to support decision-making
• Own performance tracking across initiatives, including OKRs, KPIs, and marketing success metrics
• Identify systemic gaps or inefficiencies and drive process improvements
• Lead the adoption and responsible use of AI across strategy, operations, and decision-making
• Identify high-impact AI use cases and embed AI-enabled insights into core workflows
• Drive measurable improvements in efficiency, quality, or performance through AI-enabled solutions
• Lead cross-functional collaboration across marketing, creative, analytics, and delivery teams
• Provide guidance, coaching, and oversight to Associate Managers and project contributors
• Set clear expectations and ensure consistent, high-quality execution across workstreams
• Serve as a senior operational partner on complex or high-visibility client initiatives
• Ensure operational clarity, strong delivery, and stakeholder alignment for client work
• Support business development by shaping operational approaches for pitches and proposals
• Partner with leadership to ensure operational readiness for client growth and new engagements

Skills

Marketing operations

Program management

Strategy

AI integration

Cross-functional leadership

Communication

Analytical thinking

Dashboards & analytics

Education

Bachelor’s or Master’s degree

Job description

Sia Experience-Marketing Advisory in New York, NY, seeks a Marketing Strategy and Operations Management Consultant to partner with enterprise tech clients. You will translate leadership priorities into scalable operating plans, oversee multi-workstream delivery, and champion AI adoption across marketing strategy and operations.

The role emphasizes designing operating models, dashboards, and frameworks, plus leading cross-functional teams and driving client value through data-driven decisions.