AI-Powered Marketing Strategy & Operations Consultant

Sia Experience; San Francisco (CA); Hybrid; USD 131,000 - 147,000; Full time

Benefits offered by this job

Performance Bonus

Health benefits

401(k) with match

College savings

Job summary

Sia Experience is the end-to-end marketing and customer experience arm of Sia. The Marketing Strategy and Operations Management Consultant role sits at the intersection of strategy and execution, partnering with enterprise tech clients to design operating plans and AI-enabled insights; you will manage multi-workstream initiatives from planning through delivery.

This role demands 4-8 years in marketing operations, program management, or strategy within consulting, agency, or tech settings, with

Qualifications

• 4-8 years of marketing operations, program management, or strategy roles in a consulting, agency, or technology environment.
• Must be fluent in AI, with proven success embedding AI-enabled insights into workflows and driving measurable improvements
• Demonstrated experience leading complex initiatives with cross-functional stakeholders
• Experience supporting client delivery and business development through scoping, planning, or proposal development
• Strong written and verbal communication skills with attention to clarity and structure
• Highly organized and detail-oriented, with the ability to manage overlapping priorities
• Analytical and systems-minded, with a proactive approach to process improvement
• Fluent in building tables, slide decks, dashboards, and operational tools
• Comfortable operating autonomously while partnering closely with senior leaders
• Bachelor’s or master’s degree

Responsibilities

• Translate leadership priorities into integrated operating plans, timelines, and success metrics
• Own complex, multi-workstream initiatives from planning through execution, navigating through ambiguous scenarios
• Develop scopes, timelines, resourcing models, and delivery plans for new and expanded work
• Ensure alignment between strategy, execution, and delivery across marketing initiatives
• Design, implement, and evolve scalable operating models, workflows, and reporting frameworks
• Build and maintain dashboards, trackers, templates, and documentation to support decision-making
• Own performance tracking across initiatives, including OKRs, KPIs, and marketing success metrics
• Identify systemic gaps or inefficiencies and drive process improvements
• Lead the adoption and responsible use of AI across strategy, operations, and decision-making
• Identify high-impact AI use cases and embed AI-enabled insights into core workflows
• Drive measurable improvements in efficiency, quality, or performance through AI-enabled solutions
• Lead cross-functional collaboration across marketing, creative, analytics, and delivery teams
• Provide guidance, coaching, and oversight to Associate Managers and project contributors
• Set clear expectations and ensure consistent, high-quality execution across workstreams
• Serve as a senior operational partner on complex or high-visibility client initiatives
• Ensure operational clarity, strong delivery, and stakeholder alignment for client work
• Support business development by shaping operational approaches for pitches and proposals
• Partner with leadership to ensure operational readiness for client growth and new engagements

Skills

AI fluency

Cross-functional leadership

Communication

Project scoping

Dashboard building

Analytical mindset

Stakeholder management

Operating models

Autonomy

Education

Bachelor’s or Master’s degree

Tools

Tables

Slide decks

Dashboards

Job description

Sia Experience is the end-to-end marketing and customer experience arm of Sia. The Marketing Strategy and Operations Management Consultant role sits at the intersection of strategy and execution, partnering with enterprise tech clients to design operating plans and AI-enabled insights; you will manage multi-workstream initiatives from planning through delivery.

This role demands 4-8 years in marketing operations, program management, or strategy within consulting, agency, or tech settings, with