Hybrid Mortgage Loan Processor — Growth & Equity

Tomo Mortgage, LLC; New York (NY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Equity Ownership

Stock options

Career growth

Mentorship

Comprehensive benefits

Job summary

Tomo Mortgage, LLC in New York, NY is seeking a Mortgage Loan Processor who will guide customers from application through closing, using technology to streamline the experience. You’ll manage pipelines, verify documents, and collaborate with agents to keep applications moving smoothly.

This full-time, hybrid role offers growth, equity through stock options, and a culture focused on transparency and customer success.

Qualifications

• Understanding of the mortgage lending process.
• Ability to handle multiple purchase applications simultaneously in a fast paced environment - On time close is very important to us!
• Strong written and verbal communication with a phone-first mentality.
• Strong performance in team environments.
• A voice as to how we can improve our processes and tech.
• Detail orientation with a strong focus on quality.
• Superior customer centricity.
• 2+ years of mortgage loan processing experience, specifically in purchase transactions.
• Experience with Byte Pro or other LOS platforms (e.g., Encompass).
• Familiarity with a variety of loan types: Conventional, FHA, VA, and Jumbo
• Strong knowledge of mortgage applications, credit reports, and financial verifications

Responsibilities

• Serve as the primary point of contact for customers from processing through closing, keeping them informed and supported
• Manage loan files proactively, completing all processing, pre-underwriting, and pre-closing tasks with care and accuracy
• Review and verify documentation including credit, appraisal, and title for compliance with investor guidelines
• Partner with agents to gather required information and keep them updated on the status of applications
• Submit complete, high-quality files to underwriting while consistently meeting service-level targets
• Coordinate closings and assist with post-closing follow-ups to ensure a seamless customer experience
• Identify opportunities to improve our processes and technology, and collaborate with teammates across functions to bring ideas to life
• Walk customers through their Closing Disclosure, offering support and clear answers to their questions

Job description

Tomo Mortgage, LLC in New York, NY is seeking a Mortgage Loan Processor who will guide customers from application through closing, using technology to streamline the experience. You’ll manage pipelines, verify documents, and collaborate with agents to keep applications moving smoothly.

This full-time, hybrid role offers growth, equity through stock options, and a culture focused on transparency and customer success.