Hybrid Miami Middle Office Associate: AI & Automation

Santander Consumer USA Inc.; Miami (FL); Hybrid; USD 105,000 - 140,000; Full time

Job summary

Santander Consumer USA Inc. invites a Corporate Investment Banking Associate for Middle Office Operations in a hybrid Miami setting. You'll support a broad range of markets activities, drive data-driven process improvements, and leverage AI tools to enhance efficiency.

The role requires 2+ years in financial services, a relevant degree, and experience with middle office processes. Strong analytical and communication skills are essential.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 2+ years in financial services or data/analytics in banking.
• Experience with Capital Markets Middle Office and Operations processes.
• Working knowledge of financial markets and banking products.
• Experience with Murex, MarkitWire, and marketplace apps.
• Equity derivatives product support a plus.
• Strong analytical mindset translating data into insights.
• Python for data analysis, automation, and workflow optimization a plus.
• Hands-on AI/LLM tools experience with OpenAI or similar.
• Interest in automation, digitization, and operational efficiency.
• Ability to review/interpret financial documentation.
• Excellent communication for non-technical stakeholders.
• Strong organizational skills and detail-oriented.
• MS Office proficiency (Excel, PowerPoint, Word).
• Ability to manage multiple priorities in fast-paced settings.
• Proven adaptability and teamwork.

Responsibilities

• Supports a broad range of markets activities across products and areas.
• Conducts data-driven insights to transform operations.
• Participates in automation and AI-driven solution adoption.
• Maintains relationships with internal stakeholders and clients.
• Performs complex, non-routine operational tasks to support objectives.
• Investigates escalated issues and implements corrective actions.
• Executes complex transactions and resolves discrepancies.
• Supports onboarding and training of new staff on systems and processes.
• Leads process improvement and workflow enhancements.

Skills

Analytical mindset

Python for data analysis

OpenAI tools / AI/LLM familiarity

Financial documentation interpretation

Effective communication

Organizational skills & attention to细

Microsoft Office (Excel, PowerPoint, (

Education

Bachelor’s degree in business/Finance/Economics/Engineering/Data Science or related field

Tools

Murex

MarkitWire

Job description

Santander Consumer USA Inc. invites a Corporate Investment Banking Associate for Middle Office Operations in a hybrid Miami setting. You'll support a broad range of markets activities, drive data-driven process improvements, and leverage AI tools to enhance efficiency.

The role requires 2+ years in financial services, a relevant degree, and experience with middle office processes. Strong analytical and communication skills are essential.