Hybrid Manager, Certification Analytics & Training

American-Nurses-Association,-Inc; Silver Spring (MD); Hybrid; USD 86,000 - 98,000; Full time

Job summary

The American Nurses Enterprise (ANE) in Silver Spring, MD is seeking a strategic and results-driven Manager, Certification Analysts to lead the Certification Analysts team, including part-time staff, and optimize staffing using performance metrics.

The role focuses on onboarding, training, continuous improvement, and resource planning to meet departmental priorities. A strong background in healthcare and leadership is required, with a commitment to delivering high-quality service.

Qualifications

• Bachelor's degree or commensurate work experience; Master's degree preferred.
• Minimum of 5 years of related experience with at least 3 years of supervisory experience.
• Excellent communication, analytical, facilitation, and leadership abilities.

Responsibilities

• Manages day-to-day operations of the Certification Analysts using performance metrics and staff audits.
• Designs and delivers onboarding and ongoing training for new and current employees.
• Collaborates with Certification leadership to ensure adequate support for application review processes.

Skills

Strong communication

Analytical thinking

Project management

Public speaking

Interpersonal skills

Education

Bachelor's degree or commensurate work experience

Master's degree preferred

Job description

The American Nurses Enterprise (ANE) in Silver Spring, MD is seeking a strategic and results-driven Manager, Certification Analysts to lead the Certification Analysts team, including part-time staff, and optimize staffing using performance metrics.

The role focuses on onboarding, training, continuous improvement, and resource planning to meet departmental priorities. A strong background in healthcare and leadership is required, with a commitment to delivering high-quality service.