Hybrid MaineCare Eligibility Specialist I

State of Maine; Farmington (ME); Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Hybrid work model

Paid holidays

Vacation leave

Health insurance

Retirement benefits

Sick leave

Job summary

The State of Maine's Department of Health and Human Services is seeking an Eligibility Specialist I in Farmington. You will help MaineCare applicants determine eligibility and benefits, explain rules, and process information accurately in a fast-paced, service-oriented environment.

Hybrid in-office work with flexible scheduling and a focus on customer service, problem solving, and teamwork. Two years of health or human services experience or education are required to qualify.

Qualifications

• To qualify for this position, you must have a two (2) year combination of training, education, and/or experience in a health or human services setting which demonstrates competency in applying policies and rules to make decisions, maintaining and verifying digital records, and/or responding to client requests.

Responsibilities

• Evaluate information and apply program standards to accurately determine MaineCare eligibility and benefits.
• Use multiple technology systems to enter, review, and verify eligibility-related data and documentation.
• Clearly explain MaineCare rules, requirements, and decisions to applicants and members - both in writing and over the phone.
• Review and process information received electronically or by mail to ensure completeness and compliance.
• Connect individuals with additional programs and services that may support their health and well-being.

Job description

The State of Maine's Department of Health and Human Services is seeking an Eligibility Specialist I in Farmington. You will help MaineCare applicants determine eligibility and benefits, explain rules, and process information accurately in a fast-paced, service-oriented environment.

Hybrid in-office work with flexible scheduling and a focus on customer service, problem solving, and teamwork. Two years of health or human services experience or education are required to qualify.