Hybrid Loan Servicing Associate | Start Your Finance Career

Seattle Credit Union; Washington (District of Columbia); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical contributions

Dental and vision plans

Generous paid time off

401(k) with 5% match

Job summary

Seattle Credit Union is seeking a detail‑oriented Loan Servicing Associate who will support the loan servicing team with administrative and operational tasks. This entry‑level role focuses on accuracy, organization, and dependable service delivery in a collaborative environment.

You will help set up new loans in FiServ, verify borrower and loan data, process changes, and assist with document management. A willingness to learn and grow in financial services is essential.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• 1+ year experience in a financial services, admin, or customer service role.
• Strong attention to detail and accuracy in data entry.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Willingness to learn and adapt in a fast-paced environment.
• Strong communication and organizational skills.

Responsibilities

• Set up new loans in FiServ with accurate data entry.
• Perform data entry and validate borrower and loan information.
• Process borrower information changes (address, contact updates).
• Coordinate with origination and funding to ensure loan docs accuracy.
• Track lien releases and title documentation.
• Maintain organized records and manage documents.
• Provide general administrative support to the Loan Servicing team.
• Participate in training to build loan servicing knowledge.
• Communicate clearly with stakeholders and meet deadlines.
• Support process improvements as assigned.

Skills

Attention to detail

Data entry

Microsoft Office

Communication

Organization

Adaptability

Education

High school diploma or equivalent

Some college coursework preferred

Tools

FiServ

Job description

Seattle Credit Union is seeking a detail‑oriented Loan Servicing Associate who will support the loan servicing team with administrative and operational tasks. This entry‑level role focuses on accuracy, organization, and dependable service delivery in a collaborative environment.

You will help set up new loans in FiServ, verify borrower and loan data, process changes, and assist with document management. A willingness to learn and grow in financial services is essential.