Hybrid Loan Servicing Associate

Seattle Credit Union; United States; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits (employee-paid)

401k matching

Generous PTO

Birthday leave option

Job summary

Seattle Credit Union in the Greater Seattle area seeks a proactive Loan Servicing Associate to join the Mortgage Lending team. This entry-level role focuses on data entry, loan setup, document coordination, and administrative support to ensure accurate servicing operations.

Ideal candidates have a high school diploma, 1+ year in financial services or admin, strong attention to detail, and basic proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• 1+ year experience in financial services, administrative, or customer service roles.
• Strong attention to detail and accuracy in data entry.
• Basic proficiency with Excel, Word, and Outlook.
• Willingness to learn and adapt in a fast-paced environment.
• Strong communication and organizational skills.

Responsibilities

• Assist with the setup of new loans in FiServ, ensuring data is entered accurately and completely.
• Perform data entry and basic validation of borrower and loan information.
• Support processing of borrower information changes, such as address or contact updates.
• Coordinate with origination and funding teams to ensure accurate loan documentation.
• Track and follow up on lien releases and title documentation.
• Maintain organized records and assist with document management and filing.
• Provide general administrative support to the Loan Servicing team.
• Participate in training and development activities to build knowledge of loan servicing operations.
• Demonstrate commitment to SCU Values and maintain regular attendance.

Skills

Attention to detail

Data entry

Communication

Organizational skills

Education

High school diploma or equivalent

Some college coursework preferred

Tools

FiServ

Microsoft Office

Job description

Seattle Credit Union in the Greater Seattle area seeks a proactive Loan Servicing Associate to join the Mortgage Lending team. This entry-level role focuses on data entry, loan setup, document coordination, and administrative support to ensure accurate servicing operations.

Ideal candidates have a high school diploma, 1+ year in financial services or admin, strong attention to detail, and basic proficiency with Microsoft Office.