Hybrid Licensed Clinical Social Worker (LCSW)

Wellbox Health; Winston-Salem (NC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Wellbox Health is seeking a Collaborative Care Manager (CBCM) in a hybrid role serving an assigned caseload. The position involves coordinating care with PCPs, psychiatric consultants, and other providers to assess, plan, and monitor psychosocial health needs.

You will lead evidence-based behavioral health interventions, track treatment response, and collaborate closely with the psychiatric care team across in-person and telehealth settings. A NC LCSW license is required.

Qualifications

• MSW degree from an accredited program.
• Current, unrestricted LCSW license in North Carolina.

Responsibilities

• Support a caseload of ~75–80 patients across mental and physical health care.
• Assess, plan, implement, monitor, and evaluate psychosocial health needs.
• Provide brief behavioral health interventions using evidence-based techniques.
• Systematically track treatment response and monitor clinical symptoms.
• Maintain therapeutic relationships via telephone and tele-video platforms.
• Engage patients outside normal clinic hours as needed.
• Collaborate with psychiatric consultants on psychotropic management and adherence.

Skills

Caseload management

Care planning

Behavioral health interventions

Collaboration with psychiatry

Telehealth platforms

Education

Master of Social Work (MSW) degree

Licensed Clinical Social Worker (LCSW) license, NC

Job description

Position Overview

The Collaborative Care team includes the patient’s Primary Care Provider (PCP), a Psychiatric Consultant, Clinical Behavioral Care Manager (CBCM), and, when available, other mental health providers in the primary care clinic. The CBCM will carry a caseload of approximately 75-80 patients and will provide assessment and care management services, including administration of validated rating scales, technology-enabled psychosocial interventions, and behavioral health care planning for psychiatric health concerns. Responsibilities include revision of care plans for patients not progressing or whose status changes, maintenance of the online member registry, and ongoing collaboration with partner practitioners and the psychiatric care team.

Work Location

This is a hybrid position requiring 2-3 days per week in office at 1188 Yadkinville Rd, Mocksville, NC 27028. The other 2-3 days would be from home.

Essential Functions

• Support the mental and physical health care of patients across an assigned caseload of approximately 75-80 patients.
• Assess, plan, implement, monitor, and evaluate options and services to meet the psychosocial health needs of patients.
• Provide brief behavioral health interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
• Systematically track treatment response and monitor patients for changes in clinical symptoms.
• Build and maintain continuous therapeutic relationships via telephone and tele-video platforms.
• Engage patients outside of normal clinic hours as necessary to fulfill CBCM duties.
• Collaborate with the Psychiatric Consultant to support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence, side effect monitoring, and treatment effectiveness.
• Deliver weekly patient care plan reviews with the psychiatric care team and collaborative care team members.
• Facilitate and support regular collaborative case reviews with medical providers by telephone or video.
• Utilize a shared technology platform to track all assigned patients and prioritize patients for case review.
• Identify and elevate patients who may need more intensive or specialized mental health care, as appropriate.
• Respond to communications from team members, patients, and medical providers in a timely manner.
• Perform other related duties as assigned.

Required Education And Experience

• Master of Social Work (MSW) degree from an accredited program.
• Current, unrestricted Licensed Clinical Social Worker (LCSW) license in the state of North Carolina (required).