Hybrid Lead Systems Analyst, Talent Systems

Chick-fil-A Corporate Support Center; Atlanta (GA); Presencial; USD 110.000 - 150.000; Jornada completa

Descripción de la vacante

Chick-fil-A, Inc. is seeking a Lead Systems Analyst for Talent Systems to advance our employee lifecycle technology. You will partner with People Department leaders and engineering teams to translate strategic priorities into scalable, secure tech capabilities that improve Staff experiences.

This role blends business insight with technical ownership, delivering SaaS solutions, managing vendor relationships, and driving system upgrades with minimal disruption across the organization.

Formación

• Experience with vendor selections and SaaS implementations.
• Strong facilitation and influencing skills.
• Self-starter who completes responsibilities with minimal supervision.
• Excellent written and verbal communication skills.
• Sharp analytical and problem-solving skills.
• Excellent personal and relational intelligence.
• Strong decision-making skills.
• Strong team collaboration skills.
• Pursues continuous improvement and exhibits personal drive for excellence.
• Proactively discerns business needs, surfaces opportunities, and makes recommendations that advance both business outcomes and technical delivery.
• Methodical, investigative and inquisitive mind and attention to detail.
• Adaptable and flexible approach to work.
• Ability to effectively manage vendors.

Responsabilidades

• Partner with business stakeholders to deeply understand needs and ensure technology solutions align with organizational goals and priorities.
• Translate business needs into clear technical requirements, serving as a bridge between business stakeholders and SaaS vendors or engineering partners to align on delivery expectations and support practical, scalable solutions.
• Lead the optimization of SaaS systems and integrations to streamline processes and enhance efficiency across Chick-fil-A's People Department.
• Implement and maintain talent management systems and related tools to support Staff and prospective employees.
• Leverage data, insights, and business context to evaluate program effectiveness, identify opportunities for improvement, and provide actionable recommendations to leadership.
• Ensure seamless integration between talent platforms and other enterprise systems.
• Oversee system upgrades and deployments while minimizing disruptions to ongoing business activities.
• Collaborate with SaaS vendors to implement new features and address technical challenges promptly.

Conocimientos

Vendor selections

SaaS implementations

Facilitation

Communication

Analytics

Vendor management

Stakeholder collaboration

Problem solving

Leadership

Educación

Bachelor's degree

Descripción del empleo

Chick-fil-A, Inc. is seeking a Lead Systems Analyst for Talent Systems to advance our employee lifecycle technology. You will partner with People Department leaders and engineering teams to translate strategic priorities into scalable, secure tech capabilities that improve Staff experiences.

This role blends business insight with technical ownership, delivering SaaS solutions, managing vendor relationships, and driving system upgrades with minimal disruption across the organization.