Hybrid Lab Quality Manager - Compliance & Improvement

Nemours-Children; Wilmington (DE); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Travel between hospitals (30%)

Hybrid in-person/remote work

Job summary

Nemours Children's Health is seeking a Laboratory Quality Program Manager to join our team in a hybrid role spanning Wilmington, DE and Orlando, FL. The position ensures compliance with CAP, CMS, JC, AABB, FACT regimes and oversees quality data across laboratories and transfusion medicine services.

The role requires strong expertise in quality improvement, KPI development, and cross-functional collaboration with Quality, Safety, and Laboratory leadership. Travel ~30% is expected.

Qualifications

• Bachelor's degree in Medical Technology or Health Sciences; Master's preferred.
• MT(ASCP), MLS(ASCP), CLS(NCA) or equivalent certification required.

Responsibilities

• Ensure compliance with regulatory and accreditation standards across clinical/anatomical pathology labs and transfusion medicine.
• Identify and monitor KPIs for the lab and communicate with leadership when targets are not met.
• Collaborate with lab leadership to implement, maintain and review quality control programs; resolve test-system issues and document actions.
• Develop IQCP documents with technical supervisors and maintain competency assessments for staff.
• Present quality metrics to leadership and committees; compile CAP-compliant year-end quality summaries.

Skills

Regulatory compliance

Quality management

Data analysis

Process improvement

KPIs & metrics

Cross-functional collaboration

Communication

Education

Bachelor's degree in Medical Technology or Health Sciences

Master's degree in Business and/or Clinical Specialty (preferred)

Job description

Nemours Children's Health is seeking a Laboratory Quality Program Manager to join our team in a hybrid role spanning Wilmington, DE and Orlando, FL. The position ensures compliance with CAP, CMS, JC, AABB, FACT regimes and oversees quality data across laboratories and transfusion medicine services.

The role requires strong expertise in quality improvement, KPI development, and cross-functional collaboration with Quality, Safety, and Laboratory leadership. Travel ~30% is expected.