Hybrid Knowledge Analyst I — AI-Driven Knowledge Base

Modern Woodmen of America; Rock Island (IL); Hybrid; USD 37,000 - 53,000; Full time

Benefits offered by this job

Hybrid work arrangements

Vacation and holidays

Medical, Dental and Vision Insurance

401(k) with matching

Educational offerings

On-site café

Job summary

Modern Woodmen of America in Rock Island, IL seeks a Knowledge Management Specialist to organize and maintain a centralized knowledge base that supports AI initiatives. You will design metadata, migrate documents to cloud (SharePoint), and collaborate across departments to ensure accuracy and accessibility.

This full-time hybrid role offers growth opportunities and a chance to shape a new function at the intersection of operations, technology, and AI.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 2–4 years of experience in content management, records management, or business analysis.
• Strong ability to organize information clearly and logically.
• Experience with SharePoint environments and metadata tagging concepts.
• Excellent communication and collaboration across departments.

Responsibilities

• Organize and maintain internal documents, policies, procedures, and content.
• Design metadata tagging and classification standards to improve searchability.
• Migrate documents from network drives to cloud-based SharePoint systems.
• Collaborate with business areas to clean up, update, and organize content.
• Prepare content for AI tools, ensuring structure and consistency.
• Administer the organization’s record retention program.
• Monitor content quality and support ongoing knowledge base maintenance.
• Leverage AI-assisted tools to accelerate work, in collaboration with data teams.

Skills

Content organization

Metadata management

Cross-functional collaboration

Education

Bachelor’s degree in Business Information Management or related field

Tools

SharePoint

Job description

Modern Woodmen of America in Rock Island, IL seeks a Knowledge Management Specialist to organize and maintain a centralized knowledge base that supports AI initiatives. You will design metadata, migrate documents to cloud (SharePoint), and collaborate across departments to ensure accuracy and accessibility.

This full-time hybrid role offers growth opportunities and a chance to shape a new function at the intersection of operations, technology, and AI.