Hybrid IT Support Engineer – Windows & Cloud

Anchor Network Solutions, Inc.; Englewood (CO); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, and vision insurance

401(k) up to 4% match

Long-term and short-term disability

Job summary

Anchor Network Solutions, Inc. is looking for a Service Desk Engineer in Englewood, Colorado. This role involves providing remote and onsite support to clients, diagnosing and resolving technical issues, and maintaining high-quality service. The ideal candidate has expertise in Windows, Microsoft 365, and helps desk environments. The position offers a hybrid schedule with competitive pay and full healthcare benefits.

Additional requirements include valid transportation and a willingness to obtain relevant certifications. Join a team that values strong work ethics and client relationships.

Qualifications

• 3+ years of help desk experience preferred.
• Experience with Windows systems and environments.
• Willingness to obtain certifications like A+, Network+, etc.

Responsibilities

• Provide technical assistance via phone and email.
• Diagnose and resolve hardware and software issues.
• Log and track all service desk interactions.
• Visit client sites to resolve hardware problems.

Skills

Windows 10/11

Microsoft 365

Active Directory

Troubleshooting

Remote access tools

Networking principles

Windows Server 2016/2019/2022

Cloud environments

Education

Bachelor’s degree or technical degree

Tools

Meraki

Job description

Anchor Network Solutions, Inc. is looking for a Service Desk Engineer in Englewood, Colorado. This role involves providing remote and onsite support to clients, diagnosing and resolving technical issues, and maintaining high-quality service. The ideal candidate has expertise in Windows, Microsoft 365, and helps desk environments. The position offers a hybrid schedule with competitive pay and full healthcare benefits.

Additional requirements include valid transportation and a willingness to obtain relevant certifications. Join a team that values strong work ethics and client relationships.