Hybrid IT Support Analyst Intern: Mentored Growth

Enterprise Holdings; St. Louis (MO); Hybrid; USD 9,092,000 - 12,949,000; Full time

Benefits offered by this job

Healthcare package

401k matching & profit sharing

Paid time off

Discounts and growth opportunities

Job summary

Enterprise Fleet Management is seeking a Support Analyst Intern to join our IT organization in St. Louis on a hybrid schedule. This paid internship offers hands-on projects, mentoring, and collaboration with leaders across Information Security and infrastructure teams.

You will participate in a structured 10-week program from May 2027 to July 2027, with onsite 1–2 days per week and remote work on other days. Strong problem solving and customer service skills are essential.

Qualifications

• Must be presently authorized to work in the U.S. without sponsorship by our company for this position now or in the future
• Must be able to work a 40-hour work week for the entire 10-week program
• Must reside in the St. Louis area for the duration of the 10-week program with the ability to come onsite weekly as needed
• Must be a current student pursuing a degree in computer science or a related information technology field with a 3.0 GPA or higher and a graduation date of either December 2027 or May 2028 OR must have successfully completed a certification from a formal technical bootcamp prior to May 2027
• Must have a general understanding of networking fundamentals and client/server computing
• Must have a technical proficiency in: Troubleshooting Business or personal PC hardware/software; Microsoft Edge; MS Office Products
• Must be committed to incorporating security into all decisions and daily job responsibilities

Responsibilities

• Work directly with a mentor while solving real world problems
• Build a lasting professional network through events and activities
• Interact with company leaders to learn IT strategy and initiatives
• Assist experienced team members with Information Security activities, as assigned
• Participate on special Information Security projects, as assigned
• Adhere to technology standards and follow documented procedures
• Establish and maintain effective working relationships with peers and end users
• Assist with end user technology installations including computer hardware, software, and telephony equipment
• Field end user technology support questions and resolve common issues
• Learn about other infrastructure disciplines within EFM including Network, Telecom, Windows, Storage, Database Administration, and UNIX

Skills

Networking fundamentals

PC hardware & software

Microsoft Edge

MS Office

Troubleshooting

Customer service

Education

CS/IT degree (pursuing)

GPA 3.0+

Graduation Dec 2027 or May 2028

Bootcamp cert (preferred)

Tools

Citrix

Job description

Enterprise Fleet Management is seeking a Support Analyst Intern to join our IT organization in St. Louis on a hybrid schedule. This paid internship offers hands-on projects, mentoring, and collaboration with leaders across Information Security and infrastructure teams.

You will participate in a structured 10-week program from May 2027 to July 2027, with onsite 1–2 days per week and remote work on other days. Strong problem solving and customer service skills are essential.