Hybrid IT Project Leader: Enterprise Programs, Call Center

IO Datasphere, Inc.; Lansing (MI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

IO Datasphere, Inc. in Lansing, MI is seeking a Project Manager to lead multiple IT programs and enterprise initiatives. The role focuses on IT implementation and maintenance of Call Center solutions, requiring strong leadership and clear communication.

The candidate will manage scope, budget and resources, collaborate with IT teams, and report progress to upper management. Hybrid schedule; on-site two days a week, relocation not supported.

Qualifications

• 5+ years - Project management experience with Enterprise IT Initiatives.
• 5+ years - Project Management Methodologies based on PMI.
• 5+ years - Project and Portfolio management Systems (e.g. Clarity, Microsoft Project).
• Clear and concise written and verbal communication is crucial to success and productivity in this role.
• Strong Leadership skills.

Responsibilities

• Provide Enterprise program/project management to ensure on-time, within budget and within scope.
• Define program/project scope, duration, resources and cost, and plan actions to attain objectives.
• Manage scheduling, tracking, issue management, risk management, change management, and status reporting.
• Coordinate with IT teams and IT managers; design and implement project plans and monitor progress.
• Oversight of complex environment with focus on quality, productivity and consistency.

Skills

Clear communication

Strong leadership

Enterprise IT PM

PM methodologies ( PMI )

Portfolio management tools

Tools

Clarity

Microsoft Project

Job description

IO Datasphere, Inc. in Lansing, MI is seeking a Project Manager to lead multiple IT programs and enterprise initiatives. The role focuses on IT implementation and maintenance of Call Center solutions, requiring strong leadership and clear communication.

The candidate will manage scope, budget and resources, collaborate with IT teams, and report progress to upper management. Hybrid schedule; on-site two days a week, relocation not supported.