Hybrid IT Engineer – Cloud, Java/.NET & CXone

Revel IT; Columbus (OH); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Revel IT is seeking an IT Engineer to work on the enhancement and maintenance of Java, .NET, and call center platform integrations to support customer service operations. The role involves implementing strategies to consolidate and protect IT assets, maintaining IT asset inventories, and collaborating with Architects and IT staff to drive client objectives.

Hybrid position in Columbus, OH, with on-site 2 days a week and remote options.

Qualifications

• 7+ years' experience as an Architect or Engineer.
• 1+ years of experience in project management.
• Ability to work effectively in an outsourced IT environment.
• Experience with legacy and new computing architectures.
• Experience with managing technology costs.
• Experience working with a variety of technologies within a domain.
• Bachelor's Degree in Computer Science, Engineering or related discipline or relevant work experience.
• Experience with Java and .NET application development (including in cloud environments such as Azure or AWS).
• Willingness to upskill and develop expertise with client's call center telephony IT systems.
• Preferred: .NET, Java, Azure cloud.
• Nice to Have: NiCE CXone, Mulesoft.

Responsibilities

• The application(s) this worker will be involved with include the client's call center as a service platform and operations.
• They will not be expected to have direct reports, but will be interfacing with other teams as a senior technical resource with expected "technical leadership" skills.
• Under our transformation efforts, they will interface with our enterprise architecture, operations, security, SAP, and Salesforce departments.

Skills

Java

.NET

Azure

CXone

Mulesoft

PM

Cloud architecture

Education

Bachelor's Degree in Computer Science or related

Tools

NiCE CXone

Mulesoft

Job description

Revel IT is seeking an IT Engineer to work on the enhancement and maintenance of Java, .NET, and call center platform integrations to support customer service operations. The role involves implementing strategies to consolidate and protect IT assets, maintaining IT asset inventories, and collaborating with Architects and IT staff to drive client objectives.

Hybrid position in Columbus, OH, with on-site 2 days a week and remote options.