Hybrid IT Compliance & Risk Program Lead

Popular; San Juan (PR); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Popular is seeking a Program Manager in San Juan, PR to lead governance, risk and remediation initiatives for IT controls. You will drive SOX/ITGC governance, coordinate remediation across tech and business units, and partner with Internal Audit and third parties to ensure evidence readiness and compliance.

The role demands strong leadership, cross-functional collaboration, and clear governance reporting. You will oversee quality reviews, risk monitoring, and program leadership across multiple

Qualifications

• Bachelor's degree in Information Systems, CS, IT, cybersecurity, accounting, finance, business, risk management, or related field.
• Six+ years in technology risk management, IT audit, internal controls, info security, governance or compliance.
• Experience leading audit planning, control assessments, and remediation initiatives.
• Experience managing complex programs with multiple stakeholders.
• Financial services industry experience preferred.

Responsibilities

• Lead ITGC/SOX governance activities for the Information Technology Division.
• Direct evidence readiness and oversee collection, review, and validation of audit docs.
• Partner with Internal Audit, PwC, risk, compliance, and business stakeholders.
• Monitor compliance with service levels and control requirements.
• Identify, assess, and escalate risks, issues, and control challenges.
• Provide governance reporting and recommendations to leadership.
• Lead control remediation programs from audit findings and regulatory observations.
• Coordinate remediation across technology and business functions.
• Set priorities, monitor progress, drive accountability for issues.
• Facilitate discussions to align remediation strategies and ownership.
• Present remediation status to governance committees and leadership forums.
• Influence cross-functional teams to improve controls and reduce risk.
• Oversee ITGC and non-SOX quality review programs.
• Ensure consistent review methodology, documentation, and reporting.
• Validate findings, identify emerging risks, assess control effectiveness.
• Develop practical corrective action plans with management.
• Identify opportunities to enhance governance and monitoring.

Skills

Governance leadership

ITGC / SOX knowledge

Risk management

Remediation program management

Project leadership

Stakeholder management

Team supervision

GRC tooling

Education

Bachelor's Degree in Information Systems, Computer Science, Information Technology, Cybersecurity, Accounting, Finance, Business Administration, Risk Management, or a related field

Tools

GRC platforms

Remediation tracking

Audit documentation tools

Job description

Popular is seeking a Program Manager in San Juan, PR to lead governance, risk and remediation initiatives for IT controls. You will drive SOX/ITGC governance, coordinate remediation across tech and business units, and partner with Internal Audit and third parties to ensure evidence readiness and compliance.

The role demands strong leadership, cross-functional collaboration, and clear governance reporting. You will oversee quality reviews, risk monitoring, and program leadership across multiple