Hybrid Insurance Compliance Investigator

California Department of Insurance; Glendale (CA); Hybrid; USD 74,000 - 93,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

California Department of Insurance seeks an Associate Insurance Compliance Officer to handle consumer inquiries and complaints related to insurance coverages. Under supervision, you will investigate, mediate, and resolve issues with licensees or entities, and may participate in enforcement actions as needed.

The role emphasizes telework-friendly requirements and adherence to state ethics and conflict-of-interest guidelines, with salary details reflected in state pay scales and benefits for

Qualifications

• Experience in insurance claims adjusting or consumer service.
• Ability to investigate, mediate, and respond to complex consumer inquiries.
• Knowledge of insurance practices, rating, underwriting, and claims handling.

Responsibilities

• Investigate and resolve consumer complaints related to insurance coverages.
• Mediate with licensees to resolve issues and may recommend enforcement actions.
• Interact by phone, written communications, e-commerce, and in-person interviews.

Job description

California Department of Insurance seeks an Associate Insurance Compliance Officer to handle consumer inquiries and complaints related to insurance coverages. Under supervision, you will investigate, mediate, and resolve issues with licensees or entities, and may participate in enforcement actions as needed.

The role emphasizes telework-friendly requirements and adherence to state ethics and conflict-of-interest guidelines, with salary details reflected in state pay scales and benefits for