Hybrid Insurance Accounts Assistant – Growth & Benefits

Insurance Office of America; Sanford (FL); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick时间

Employee stock plan participation

Professional growth and careerProgress

Respectful culture and work/familyLife

Community service commitment

Job summary

Insurance Office of America is seeking an Account Assistant within Shared Services in a hybrid Florida office. The role supports the account team with administrative tasks, data entry, and policy processing, while ensuring accuracy and compliance.

You will handle transmittals, prepare documents, and support service levels. The ideal candidate has 2+ years in customer service, strong MS Office skills, and a high school diploma.

Qualifications

• 2+ years' experience in customer service.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent)

Responsibilities

• Office support and general administration.
• Policy processing: endorsements, audits, cancellations, reinstatements, and releases.
• Data entry and management in agency systems.
• Maintain accurate data and monitor task completion.
• Communicate workload status to the account team.

Skills

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Assistant within Shared Services in a hybrid Florida office. The role supports the account team with administrative tasks, data entry, and policy processing, while ensuring accuracy and compliance.

You will handle transmittals, prepare documents, and support service levels. The ideal candidate has 2+ years in customer service, strong MS Office skills, and a high school diploma.