Hybrid Account Assistant — Shared Services

Insurance Office of America; Deltona (FL); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Salary and bonus potential

Health insurance

401K with match

Employee stock plan

Career growth

Job summary

Insurance Office of America in Longwood, FL is seeking an Account Assistant - Shared Services to support the account team with data entry, policy processing, and daily administrative tasks in a hybrid role. You will handle endorsements, audits, invoices, and client communications, ensuring accuracy and timely completion while promoting a positive work environment and continuous improvement.

Ideal candidates have 2+ years in customer service, strong MS Office skills, and a high school diploma;

Qualifications

• 2+ years of customer service experience.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Office support and general administration.
• Process endorsements, audits, cancellations, reinstatements, and policy releases.
• Prepare invoices, check requests, and binders.
• Maintain accurate agency data.
• Monitor workload and ensure timely task completion.
• Provide proactive, quality customer service.

Skills

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America in Longwood, FL is seeking an Account Assistant - Shared Services to support the account team with data entry, policy processing, and daily administrative tasks in a hybrid role. You will handle endorsements, audits, invoices, and client communications, ensuring accuracy and timely completion while promoting a positive work environment and continuous improvement.

Ideal candidates have 2+ years in customer service, strong MS Office skills, and a high school diploma;