Hybrid Inside Sales Support - Healthcare Solutions

Principle Health Systems; Houston (TX); Hybrid; USD 54,000 - 66,000; Full time

Job summary

Principle Health Systems is seeking an Inside Sales Support Representative to drive exceptional client experiences across SNFs, ALFs, home health agencies, hospice, clinics, and other partners. The role emphasizes consultative relationships, cross-functional collaboration, and maintaining deep knowledge of services and workflows.

The position supports hybrid work arrangements, with a focus on accurate records, CRM upkeep, and proactive problem solving to improve patient outcomes and satisfaction.

Qualifications

• Bachelor’s degree preferred (science or business-related field advantageous).
• Prior experience in healthcare, long-term care, or related sectors preferred.
• Strong relationship-building and communication skills.
• Strategic thinker with excellent time management and organization abilities.
• Ability to multitask and adapt in a fast-paced, client-driven environment.

Responsibilities

• Serve as the primary client service contact for assigned accounts, ensuring exceptional customer service and retention.
• Conduct routine facility meetings (Phone and Teams) with clinical teams, administrators, and physicians.
• Provide ongoing education and training on software, service protocols, and operational workflows.
• Partner with internal teams (sales, phlebotomy, imaging, logistics, and laboratory operations) to resolve issues and optimize service delivery.
• Acquire and maintain deep knowledge of Principle Health Systems’ services, technology, and operational capabilities.

Skills

Relationship-building

Communication skills

Time management

Multitasking

Client service

Education

Bachelor's degree

Tools

CRM systems

LIS

Logistics software

Job description

Principle Health Systems is seeking an Inside Sales Support Representative to drive exceptional client experiences across SNFs, ALFs, home health agencies, hospice, clinics, and other partners. The role emphasizes consultative relationships, cross-functional collaboration, and maintaining deep knowledge of services and workflows.

The position supports hybrid work arrangements, with a focus on accurate records, CRM upkeep, and proactive problem solving to improve patient outcomes and satisfaction.