Hybrid IDD Case Manager – Client Support & Plans

1000 Multnomah County; Portland (OR); Hybrid; USD 40,000 - 50,000; Full time

Job summary

Multnomah County is seeking a Case Manager 1 in Portland, Oregon, to assist individuals with Intellectual and Developmental Disabilities not currently in funded services. The role involves educating clients about the IDD program, initial choice advising, and connecting them with community resources.

The position includes conducting person-centered interviews, creating annual summary plans, maintaining records, and handling administrative tasks.

Qualifications

• Two (2) years of paraprofessional-level experience providing assistance and services to human services/social service clients, including individuals with Intellectual Developmental Disabilities
• Must pass a criminal background check
• High School Diploma or GED (or equivalent) required

Responsibilities

• Schedule and facilitate choice advising meetings with families and individuals
• Conduct home visits to obtain necessary signatures on initial paperwork
• Ensure completion of all demographics in Velma
• Provide guidance and assistance to individuals needing to apply OR reinstate medical/cash benefits, housing assistance
• Manage a caseload of clients not in funded services within the IDDSD
• Develop and complete Annual Summary Plans with clients and families
• Maintain case records and document all actions in accordance with IDDSD, federal, state policies, utilizing appropriate computer applications
• Report potential protective services issues, and provide initial information to assist investigations
• Support clients in accessing or reinstating Medicaid benefits
• Document visits, meetings, and discussions with eligible individuals
• File all initial paperwork, including state plan, return calls and emails
• Provide consultation to colleagues across all classifications and to staff of partner programs/agencies.
• Stay abreast of all policies and procedures for administered programs, and continually enhance professional skills, knowledge, and abilities.

Skills

Paraprofessional experience

Criminal background check

Education

High School Diploma or GED

Job description

Multnomah County is seeking a Case Manager 1 in Portland, Oregon, to assist individuals with Intellectual and Developmental Disabilities not currently in funded services. The role involves educating clients about the IDD program, initial choice advising, and connecting them with community resources.

The position includes conducting person-centered interviews, creating annual summary plans, maintaining records, and handling administrative tasks.