Hybrid Hospital Admissions & Prior Authorization Coordinator

Optum; Cambridge (MA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking an experienced administrative coordinator to manage surgical bookings and hospital admissions for multiple clinicians in an office-based MA setting. The role requires coordinating with hospitals, payors and care teams, ensuring pre- and post-operative appointments are clearly communicated to patients and documented accurately.

You will support training and onboarding, work onsite for initial period, and help maintain high standards of patient service while

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of administrative experience in a medical/healthcare setting.
• EPIC experience preferred.
• Prior authorization experience preferred.

Responsibilities

• Coordinate surgical bookings and hospital admissions for multiple clinicians across departments.
• Schedule operating room time and surgeon's time; reschedule as needed.
• Communicate with patients with empathy throughout booking process and ensure understanding of pre/post-operative appointments.
• Obtain prior authorizations and liaise with insurance payors; stay updated on policies.
• Maintain PHI privacy in accordance with HIPAA and company privacy policies.

Skills

Client coordination

Education

High School Diploma/GED

Tools

EPIC

Job description

UnitedHealth Group is seeking an experienced administrative coordinator to manage surgical bookings and hospital admissions for multiple clinicians in an office-based MA setting. The role requires coordinating with hospitals, payors and care teams, ensuring pre- and post-operative appointments are clearly communicated to patients and documented accurately.

You will support training and onboarding, work onsite for initial period, and help maintain high standards of patient service while