Hybrid Hearing Room Specialist (Temp) – Olympia

Washington State Senate; Olympia (WA); On-site; USD 49,000 - 52,000; Full time

Benefits offered by this job

Paid sick leave

Bereavement leave

Employee Assistance Program

Job summary

The Washington State Senate seeks temporary Hearing Room Specialists for the 2027 legislative session in Olympia. The role emphasizes customer service, teamwork, nonpartisanship, and providing nonpartisan support to Senators and committees.

Responsibilities include scheduling Zoom meetings, providing hybrid meeting support, troubleshooting issues, and assisting with public testimony while maintaining confidentiality and professionalism in a fast-paced setting.

Qualifications

• Strong technical, customer service, and communication skills.
• Experience with Zoom and other video conferencing technology.
• Experience running audio/visual equipment is desired.
• Ability to prioritize multiple tasks and work efficiently under time constraints.
• Ability to discern and maintain confidentiality and remain nonpartisan.
• Organizational skills with strong attention to detail.

Responsibilities

• Schedule Zoom meetings for Senate committees, send and manage links in accordance with Senate policies.
• Provide logistical and technical support during hybrid committee meetings, including working in Zoom.
• Troubleshoot technical issues with legislative members, staff, presenters, and the public who attend committee meetings virtually.
• Manage multiple proprietary applications and programs simultaneously during fast-paced committee meetings.
• Demonstrate excellent customer service to Senators, staff, and the public.
• Update the meeting tracking application, communicating needs and progress with other workgroups.
• Assist in facilitating public testimony at committee hearings.
• Write and edit administrative correspondence clearly and concisely.
• Acquire and develop a basic understanding of the legislative process and procedures.
• Communicate with colleagues to give and receive support.

Tools

Zoom

Video conferencing

Audio/Visual equipment

Windows 11

Outlook

Microsoft Teams

Job description

The Washington State Senate seeks temporary Hearing Room Specialists for the 2027 legislative session in Olympia. The role emphasizes customer service, teamwork, nonpartisanship, and providing nonpartisan support to Senators and committees.

Responsibilities include scheduling Zoom meetings, providing hybrid meeting support, troubleshooting issues, and assisting with public testimony while maintaining confidentiality and professionalism in a fast-paced setting.