Hybrid Firearms Regulation Support Analyst

California Department of Justice; Sacramento (CA); Hybrid; USD 43.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health/Dental/Vision Insurance

11 paid holidays

Flexible paid leave options

Pension retirement

Job stability

Public Service Loan Forgiveness (PSLF)

Zusammenfassung

California Department of Justice's Customer Support Center is seeking a Customer Support Specialist to provide analytical and technical assistance via multiple channels to vendors, law enforcement, and the public. The role emphasizes accurate information on reporting requirements and firearm regulations, with a team-focused environment.

The position is based in Sacramento County, offers hybrid telework, and is a permanent, full-time appointment with a day shift and Monday–Friday schedule.

Qualifikationen

• Analytical and organizational skills are required.
• Ability to work in a team environment and provide quality customer service.

Aufgaben

• Provide customer support and technical assistance via telephone, email, and written correspondence to various agencies and the public.
• Answer questions related to reporting requirements and new or changing firearms legislation and regulations.

Jobbeschreibung

California Department of Justice's Customer Support Center is seeking a Customer Support Specialist to provide analytical and technical assistance via multiple channels to vendors, law enforcement, and the public. The role emphasizes accurate information on reporting requirements and firearm regulations, with a team-focused environment.

The position is based in Sacramento County, offers hybrid telework, and is a permanent, full-time appointment with a day shift and Monday–Friday schedule.