Hybrid Financial Service Associate — Customer Operations

Prudential Financial; Westlake Village (CA); Híbrido; USD 46.000 - 76.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental, vision

401(k) plan with company match

Pension plan

Wellness programs

Education benefit

Employee stock purchase plan

Resumo da vaga

Prudential Financial, Inc. is hiring for a hybrid Financial Service Associate in Thousand Oaks, CA. The role combines transaction processing with a call-center style customer service function, with on-site presence required periodically.

The ideal candidate will have 2 years of customer service experience, excellent communication, and the ability to multitask while maintaining attention to detail. Training and a pathway to growth are provided.

Qualificações

• 2 years of customer service experience.
• Excellent verbal and written skills.
• Detail oriented with strong analytical and interpersonal abilities.
• Ability to multitask and navigate multiple applications.

Responsabilidades

• Handle financial transactions and related recordkeeping tasks.
• Answer customer calls and provide service aligned with retirement products when applicable.
• Collaborate with cross-functional teams to support daily operations.

Conhecimentos

Customer service

Active listening

Multitasking

Microsoft Office

Communication

Formação

Associate or bachelor’s degree or equivalent work experience

Ferramentas

Microsoft Office

Descrição da vaga

Prudential Financial, Inc. is hiring for a hybrid Financial Service Associate in Thousand Oaks, CA. The role combines transaction processing with a call-center style customer service function, with on-site presence required periodically.

The ideal candidate will have 2 years of customer service experience, excellent communication, and the ability to multitask while maintaining attention to detail. Training and a pathway to growth are provided.