Hybrid Field Operations Analyst I

State of California; California; Hybrid; USD 43,000 - 70,000; Full time

Job summary

Employment Development Department in California is seeking an Analyst I to provide program support, analyze field operations, and serve as a SPOC for new IT applications deployed for field use. The role requires strong policy interpretation and the ability to work with staff at all levels.

The position is hybrid with telework flexibility, based in Chino Hills. Salary ranges from $3,861 to $6,276 per month, with standard full-time benefits and a 8:00 a.m.–5:00 p.m. schedule.

Qualifications

• Experience with claims processing and determinations.
• Ability to interpret procedures, rules, and policies.
• Demonstrates flexibility and adaptability to change.
• Ability to prioritize assignments.
• Experience working in a fast-paced, demanding environment.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide program knowledge, administrative, technical, and analytical support.
• Assist in planning, organizing, implementing, and evaluating field office functions.
• Serve as a Single Point of Contact for new IT applications deployed for field use.
• Support and advise field staff on policy and operational issues.

Skills

Claims processing knowledge

Policy interpretation

Adaptability to change

Prioritization

Work under pressure

Independent work

Job description

Employment Development Department in California is seeking an Analyst I to provide program support, analyze field operations, and serve as a SPOC for new IT applications deployed for field use. The role requires strong policy interpretation and the ability to work with staff at all levels.

The position is hybrid with telework flexibility, based in Chino Hills. Salary ranges from $3,861 to $6,276 per month, with standard full-time benefits and a 8:00 a.m.–5:00 p.m. schedule.