Hybrid Call Center Analyst II
California Child Support Services
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Job summary
The Department of Child Support Services (DCSS) in California seeks a Call Center Analyst to join the Operations Division in a hybrid work arrangement in Sacramento.
Under the direction of the Supervisor I, the Analyst II will plan, develop, and implement the most complex Operations Division projects and may act as a team leader coordinating activities of staff in the Call Center, Customer Service, and Program Support areas.
Job description
The Department of Child Support Services (DCSS) in California seeks a Call Center Analyst to join the Operations Division in a hybrid work arrangement in Sacramento.
Under the direction of the Supervisor I, the Analyst II will plan, develop, and implement the most complex Operations Division projects and may act as a team leader coordinating activities of staff in the Call Center, Customer Service, and Program Support areas.
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