Hybrid Events & Operations Lead

Harvard University FAS Human Resources; Boston (MA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Generous paid time off

Health insurance

Tuition assistance

Job summary

Harvard Innovation Labs is seeking an Operations Coordinator to manage daily operations with a focus on event planning, facilities coordination, and community engagement. You will work closely with senior operations leaders to ensure high-quality experiences for students, alumni, faculty, staff, and partners.

The role requires strong judgment, organizational skills, and the ability to improve processes and workflows for scalable operations at the i-lab in Boston.

Qualifications

• High school diploma, GED, or equivalent required.
• 5+ years of experience in administrative support roles.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint, Outlook) experience is required.

Responsibilities

• Independently manages the operational and logistical needs of events, from planning through execution and post-event evaluation.
• Translates program goals into operational plans and executes established programs.
• Develops event timelines, operational plans, and staffing strategies for workshops, community events, VIP meetings, and signature programs.
• Coordinates cross-functional logistics including facilities, catering, AV, security, registration, parking, and vendors.
• Leads event operations and ensures a high-quality participant experience.

Skills

Event management

Project coordination

Customer service

Communication skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

CRM systems

Job description

Harvard Innovation Labs is seeking an Operations Coordinator to manage daily operations with a focus on event planning, facilities coordination, and community engagement. You will work closely with senior operations leaders to ensure high-quality experiences for students, alumni, faculty, staff, and partners.

The role requires strong judgment, organizational skills, and the ability to improve processes and workflows for scalable operations at the i-lab in Boston.