Hybrid Enterprise Network & Telecommunication Manager

WA Department of Children, Youth, and Families; Olympia (WA); Hybrid; USD 104,000 - 140,000; Full time

Job summary

WA Department of Children, Youth, and Families is seeking an IT Network and Telecommunication - Manager to lead enterprise network infrastructure, telecommunications, application delivery, and security operations across the state. The role provides strategic leadership, governance, and oversight, ensuring availability, security, and performance of network services for DCYF offices, staff, and systems.

You will develop roadmaps, set standards, mentor staff, manage staffing, and partner with

Qualifications

• Ten years of IT experience total.
• Associate's degree plus eight years IT experience or Bachelor's degree plus six years IT experience.
• Experience leading enterprise network services and working with vendors.

Responsibilities

• Develop and implement strategic plans for enterprise network and telecom services.
• Establish service delivery standards, policies, and governance.
• Lead modernization, lifecycle planning, and continuous improvement initiatives.
• Evaluate emerging technologies to support organizational objectives.
• Provide guidance to leadership and project teams on network investments and risks.
• Oversee network infrastructure, telecommunications, application delivery, and related tech.
• Ensure availability, reliability, security, and performance of network services statewide.
• Oversee monitoring, incident response, and service restoration activities.
• Govern network architecture, security controls, and deployment platforms.
• Establish performance expectations and workforce priorities.
• Provide coaching, mentoring, and professional development.
• Conduct performance evaluations and manage staffing resources.
• Identify opportunities to improve operations through automation and AI.

Skills

Leadership

Strategic planning

Stakeholder mgmt

Mentoring

Education

Bachelor's degree in computer science

Associate's degree in information technology

Equivalent combination of education and experience

Tools

F5 or equivalent

Routing & Switching

Wireless networking

Next-Gen Firewalls

Network Monitoring

Job description

WA Department of Children, Youth, and Families is seeking an IT Network and Telecommunication - Manager to lead enterprise network infrastructure, telecommunications, application delivery, and security operations across the state. The role provides strategic leadership, governance, and oversight, ensuring availability, security, and performance of network services for DCYF offices, staff, and systems.

You will develop roadmaps, set standards, mentor staff, manage staffing, and partner with