Hybrid Enrollment Systems Specialist

Oakton Community College; Niles Township (IL); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

Oakton College in Skokie, IL seeks a Full Time Administrative Coordinator in the CE&T department to support enrollment and student services, including registration, records, and payments. You will coordinate computerized systems and ensure data accuracy.

The role emphasizes strong customer service, FERPA compliance, and collaboration with IT and Operations. Hours Monday–Friday with potential evening/weekend coverage; salary $28.25 hourly, with a hybrid option after 30 days.

Qualifikationen

• Bachelor's degree or an equivalent combination of education and experience.
• Minimum 2 years of data entry in web-based systems or software.
• Ability to work across multiple computer-based systems daily.
• Strong customer service and communication skills.

Aufgaben

• Coordinate and manage CE&T department software systems (Destiny, Axiom, OnBase, etc.).
• Resolve data migration and registration issues with the student information system.
• Serve as IT-CE&T liaison to optimize online registration and data accuracy.
• Check applications, transcripts, residency, and maintain audit-ready records.
• Provide information on FERPA policies and assist with refunds and payments.
• Assist Operations Manager in testing new software releases and reports.
• Support instructors with online services and grade entry.
• Lead data entry and data quality tasks for courses and programs.
• Balance cashier drawers and prepare reconciliation reports.

Kenntnisse

Customer service

Communication

Data entry

Interpersonal skills

Ausbildung

Bachelor's degree or equivalent in related field

Tools

Destiny

Axiom

OnBase

ShareFile

TouchNet

Banner

Jobbeschreibung

Oakton College in Skokie, IL seeks a Full Time Administrative Coordinator in the CE&T department to support enrollment and student services, including registration, records, and payments. You will coordinate computerized systems and ensure data accuracy.

The role emphasizes strong customer service, FERPA compliance, and collaboration with IT and Operations. Hours Monday–Friday with potential evening/weekend coverage; salary $28.25 hourly, with a hybrid option after 30 days.