Hybrid Energy Efficiency Program Manager

Energy Infrastructure Partners LLC; Los Angeles (CA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

401(k) with match

Health, dental, vision insurance

Paid vacation and holidays

Professional development

Hybrid/remote options

Job summary

Energy Infrastructure Partners LLC (EIP) is hiring a Program Manager to lead a Large Commercial Energy Efficiency Program for a major California natural gas utility. You will coordinate internal teams, manage client relationships, and supervise staff to deliver high‑quality services.

You will oversee program planning, reporting, invoicing, and performance tracking while helping grow EIP’s presence in California through partnerships and business development opportunities.

Qualifications

• Bachelor’s degree in business, environmental studies, engineering, energy management, public administration, or related field; or equivalent relevant experience.
• Minimum of 5 years of experience in program management, project coordination, operations, client services, or related roles within the energy sector.
• Demonstrated experience managing or supporting program delivery, schedules, reporting, documentation, and cross‑functional coordination.
• Strong experience working directly with clients, maintaining relationships, coordinating priorities, and supporting issue resolution.
• Demonstrated ability to supervise staff, coordinate team activities, and support accountability for deliverables and performance.
• Experience supporting project financial management, invoicing, reporting, documentation, and multiple concurrent priorities with strong attention to detail.
• Ability to identify and help qualify opportunities, support partnership development, and contribute to proposals and pricing in coordination with leadership.
• Excellent written, verbal, and interpersonal communication skills, with the ability to work effectively with internal teams, clients, customers, and external partners.
• Strong organizational and time management skills, with the ability to track details, manage deadlines, and maintain high‑quality work in a fast‑paced environment.
• Ability to identify issues, prioritize effectively, and implement practical solutions in coordination with leadership and team members.
• Proficiency with Microsoft Office and experience using spreadsheets, CRM systems, project tracking tools, and reporting platforms.
• Commitment to sustainability, energy efficiency, and delivering high‑quality service in support of equitable clean energy outcomes.

Responsibilities

• Oversee day-to-day program operations, ensuring activities are completed in accordance with program requirements, schedules, budgets, and quality expectations.
• Serve as the primary point of contact for the utility client on day-to-day matters, including status updates, issue resolution, planning discussions, approvals, and coordination of support needs.
• Work directly with internal utility staff to support approvals, resolve operational issues, align on delivery priorities, and facilitate smooth implementation of services.
• Provide direction, oversight, and support to program staff; monitor workloads and performance; and help ensure accountability for deliverables and service quality.
• Work closely with outreach staff, account managers, engineers, and administrative personnel to support aligned execution of program activities and customer services.
• Conduct or support direct outreach to high‑potential customers to help drive participation, address barriers, and advance strategic opportunities.
• Monitor customer activity, project progression, service delivery milestones, pipeline status, and other performance indicators to help keep the program on track.
• Prepare, review, and support submission of recurring client reports, internal performance updates, dashboards, presentations, and other required documentation.
• Assist with project financial oversight, including tracking budget performance, supporting P&L management, coordinating invoicing inputs, and working with finance and leadership on related administrative needs.
• Schedule and lead internal meetings, client meetings, and program planning sessions; document notes, action items, and follow-up needs.
• Ensure records of customer activity, project status, deliverables, communications, approvals, and operational materials are organized, current, and accessible.
• Track deadlines, action items, and assigned responsibilities across the team to support timely completion of work.
• Recognize delivery challenges, administrative bottlenecks, customer concerns, or data gaps and take appropriate action to resolve them or elevate as needed.
• Help ensure customers and stakeholders receive responsive, coordinated, and professional support throughout the program experience.
• Help identify and cultivate relationships with potential subcontractors, partners, and industry collaborators that strengthen EIP’s ability to pursue and deliver work.
• Represent EIP in conferences, industry events, trade groups, and networking opportunities to increase market visibility.

Skills

Program operations

Client management

Leadership

Financial & administrative

Business development

Communication

Organizational

Problem solving

Technology skills

Mission alignment

Education

Bachelor’s degree or equivalent

Job description

Energy Infrastructure Partners LLC (EIP) is hiring a Program Manager to lead a Large Commercial Energy Efficiency Program for a major California natural gas utility. You will coordinate internal teams, manage client relationships, and supervise staff to deliver high‑quality services.

You will oversee program planning, reporting, invoicing, and performance tracking while helping grow EIP’s presence in California through partnerships and business development opportunities.