Hybrid Direct Bill & Reconciliation Analyst

Howden Group; Charlotte (NC); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Flexible Paid Time Off

Paid parental leave

Life and Disability insurance

Job summary

Howden Group, a global insurance leader, seeks a Direct Bill Specialist in Charlotte, NC with a hybrid schedule. You will manage day-to-day Direct Bill processing, reconciliation, and commission posting for Health & Benefits and Private Client portfolios, working with carriers, finance, and operations.

You will monitor aging, investigate discrepancies, and ensure timely, accurate data and reporting while upholding ethical standards across stakeholders.

Qualifications

• 2+ years of Direct Bill, insurance accounting, or related operations experience.
• Experience collaborating with offshore or cross-functional teams is a plus.
• Strong analytical and problem-solving skills with ability to translate data into insights.

Responsibilities

• Handle Direct Bill processing and reconciliation for Health & Benefits and Private Client portfolios.
• Reconcile statements, post commissions, monitor aging and unapplied cash.
• Investigate discrepancies in partnership with carriers and internal teams.
• Maintain system records and support KPI reporting and management information.
• Provide timely responses to Direct Bill inquiries with high-quality service.

Skills

Direct Bill lifecycle

Analytical thinking

Communication skills

Cross-functional collaboration

Problem solving

Tools

Applied Epic

Excel

PowerPoint

Job description

Howden Group, a global insurance leader, seeks a Direct Bill Specialist in Charlotte, NC with a hybrid schedule. You will manage day-to-day Direct Bill processing, reconciliation, and commission posting for Health & Benefits and Private Client portfolios, working with carriers, finance, and operations.

You will monitor aging, investigate discrepancies, and ensure timely, accurate data and reporting while upholding ethical standards across stakeholders.