Hybrid Deduction Analytics Specialist

Home HT GmbH; Fontana, Northern (CA, KY); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Accrued vacation, floating holidays, &

Company holidays

Job summary

Bradshaw Home in Fontana, CA is seeking a Deduction Analyst I to review, research, and resolve customer shortage and overage deduction claims. This role partners with Customer Service, Operations, Accounting and other internal teams to gather documentation, validate claims, identify root causes, and support corrective actions.

Schedule: Monday–Friday 8:00am–5:00pm. The position includes medical, dental, and vision insurance, 401(k) with company matching, accrued vacation, floating holidays, and

Qualifications

• 2-3 years of relevant experience in an office environment.
• Proficiency with Microsoft Office Suite including Outlook, Excel, Word, PowerPoint, and Access; Teams, Smartsheet.
• Intermediate Excel skills; pivot tables and VLOOKUPs.
• Experience with Deduction Management System and ERP (NetSuite).
• Ability to multitask and prioritize without guidance.
• Excellent written and verbal communication.
• Strong analytical and problem-solving skills.
• Highly organized and detail-oriented.
• Travel may be required.

Responsibilities

• Review current shortage/overage claims for every customer.
• Coordinate with customer service, operations and other departments to process claims.
• Provide information needed to issue credits for valid deductions promptly.
• Work on root cause analysis and resolution of shortages/overages.
• Maintain a log of shortage/overage claims for all customers.
• Review/challenge claims in Deduction Management System.
• Collect supporting documents and present findings to management weekly.
• Update claims with research or backup documentation.
• Approve/deny deductions in the system after management review.
• Gather information from portals (Imigit, Load Proof, Manhattan SCI, JDA QA).
• Communicate system errors or missing information to Accounting.
• Summarize shortages monthly and review with corrective department.
• Provide management with trend analysis on chargebacks.
• Perform additional duties as requested.

Skills

Analytical thinking

Written & verbal communication

Team player

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Outlook

PowerPoint

Access

Teams

Smartsheet

Deduction Management System

NetSuite ERP

Job description

Bradshaw Home in Fontana, CA is seeking a Deduction Analyst I to review, research, and resolve customer shortage and overage deduction claims. This role partners with Customer Service, Operations, Accounting and other internal teams to gather documentation, validate claims, identify root causes, and support corrective actions.

Schedule: Monday–Friday 8:00am–5:00pm. The position includes medical, dental, and vision insurance, 401(k) with company matching, accrued vacation, floating holidays, and