Hybrid Data-Driven Strategy & Ops Lead

Remix; New York (NY); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Paid parental leave

20 days PTO

Equity

Hybrid work from NY office

Job summary

Citymapper, a Via company, is seeking a Strategy & Operations Manager to lead a team of Data Analysts and own the data strategy for the New York region. You will work across product, engineering, and operations to deliver high-impact improvements and build scalable data systems that support millions of users daily.

You will coach and develop your team, remove blockers, and drive a culture of excellence. This leadership role blends product, engineering, and commercial priorities to shape

Qualifications

• Experienced people leader with coaching background.
• 4+ years in an operational, technical, product, or cross‑functional role.
• Ability to translate complex data into actionable insights.
• Structured, delivery-focused project management across teams.
• Strong cross-functional communication and stakeholder management.
• Comfort engaging with data/product teams and building trust with engineers.

Responsibilities

• Lead, coach, and grow a data-analyst team to high performance.
• Own data strategy and data quality for your region across web and mobile products.
• Partner with Product, Engineering, and Operations to align priorities and deliver impact.
• Shape tools, workflows, and automation with engineers for scalable systems.
• Turn complex datasets into actionable insights that guide product decisions.

Skills

People leadership

Operational experience

Data analysis

Project management

Cross-functional collaboration

Communication

Python

SQL

Tools

Python

SQL

Job description

Citymapper, a Via company, is seeking a Strategy & Operations Manager to lead a team of Data Analysts and own the data strategy for the New York region. You will work across product, engineering, and operations to deliver high-impact improvements and build scalable data systems that support millions of users daily.

You will coach and develop your team, remove blockers, and drive a culture of excellence. This leadership role blends product, engineering, and commercial priorities to shape