Hybrid Data & Analytics Analyst — BI, SQL & Excel

First Citizens; Jacksonville (FL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

First Citizens is seeking a data analytics professional to investigate reporting discrepancies, validate metrics, and partner with stakeholders to define reporting requirements. The role collaborates with BI teams to translate business needs into actionable specifications and supports data quality initiatives.

The position is hybrid, with expectations to work from our Jacksonville, FL office and other locations as needed.

Qualifications

• Bachelor's Degree with 1 year of experience in Sales Support or Analytics OR High School Diploma/GED with 5 years in Sales Support or Analytics.
• Proficiency in Microsoft Office, especially Excel.
• Experience in data analysis, reporting, or business operations.
• Strong organizational skills and attention to detail.
• Excellent written and oral communication skills.

Responsibilities

• Investigate reporting discrepancies and perform root cause analysis.
• Validate data, metrics, and report outputs for accuracy and consistency.
• Collaborate with stakeholders to define reporting requirements.
• Translate business needs into clear specifications with BI teams.
• Document business logic, metric definitions, and reporting standards.
• Support data quality and governance initiatives.

Skills

Excel

Data analysis

Written and verbal communication

Education

Bachelor's Degree, Sales Support or Analytics

High School Diploma or GED + 5 years experience

Tools

SQL

Salesforce

Power BI

R

Python

Job description

First Citizens is seeking a data analytics professional to investigate reporting discrepancies, validate metrics, and partner with stakeholders to define reporting requirements. The role collaborates with BI teams to translate business needs into actionable specifications and supports data quality initiatives.

The position is hybrid, with expectations to work from our Jacksonville, FL office and other locations as needed.