Hybrid Customer Service & Shopify Operations Lead

Ledgestone Events; Peoria (IL); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Employee discounts across all stores

Opportunities to work alongside a major disc golf operation

Job summary

A leading disc golf organization is seeking a Customer Service & Shopify Operations professional to ensure exceptional service and maintain accurate product listings. This full-time position requires strong knowledge of disc golf and excellent communication skills. Responsibilities include managing customer inquiries, maintaining Shopify product listings, and providing operational support. Candidates should be local to the Washington/Peoria, IL area with relevant experience. Competitive salary based on experience, with growth opportunities.

Qualifications

• Familiarity with disc molds, plastics, and customer expectations is crucial.
• Ability to manage multiple tasks in a fast-paced environment.
• Comfortable lifting up to 50–75 lbs as needed.

Responsibilities

• Manage customer inquiries and resolve order issues.
• Maintain product listings, including descriptions and pricing.
• Analyze order data trends to assist with operational decisions.

Skills

Strong disc golf knowledge

Excellent written communication

Excel/Google Sheets proficiency

Organizational skills

Education

College-level degree or equivalent experience

Tools

Shopify

Job description

A leading disc golf organization is seeking a Customer Service & Shopify Operations professional to ensure exceptional service and maintain accurate product listings. This full-time position requires strong knowledge of disc golf and excellent communication skills. Responsibilities include managing customer inquiries, maintaining Shopify product listings, and providing operational support. Candidates should be local to the Washington/Peoria, IL area with relevant experience. Competitive salary based on experience, with growth opportunities.