Hybrid Customer Care Specialist - Problem-Solver & Team Player

Quartz Premier; Memphis (TN); Presencial; USD 40.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation & benefits

Descripción de la vacante

Quartz Premier in Memphis, TN is hiring a full-time Customer Service Representative to support clients in the region. You will handle inquiries, resolve issues, and provide solutions using our CRM system.

The role requires a high school diploma or equivalent and at least one year in customer service. You will work in a quiet office environment and collaborate with sales and other departments.

Remote work options may be considered depending on company policy.

Formación

• High school diploma or equivalent required
• At least 1 year of customer service experience preferred
• Strong problem-solving and communication skills essential
• Ability to work independently and in a team environment

Responsabilidades

• Handle customer inquiries via phone, email, and chat.
• Resolve issues and provide solutions using CRM.
• Manage customer accounts and process transactions.
• Provide product information and assist with order processing.
• Maintain accurate customer records and documentation.
• Collaborate with sales and other departments to deliver comprehensive support

Conocimientos

Customer service

Problem solving

Communication

Team collaboration

Educación

High school diploma or equivalent

Herramientas

CRM system

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Quartz Premier in Memphis, TN is hiring a full-time Customer Service Representative to support clients in the region. You will handle inquiries, resolve issues, and provide solutions using our CRM system.

The role requires a high school diploma or equivalent and at least one year in customer service. You will work in a quiet office environment and collaborate with sales and other departments.

Remote work options may be considered depending on company policy.