Hybrid Court Operations Specialist - Training & Analytics

Minnesota-Judicial-Branch; Minneapolis (MN); Hybrid; USD 29,000 - 41,000; Full time

Job summary

Hennepin County District Court invites qualified internal applicants for a Court Operations Specialist in the Family Division. This role performs advanced court operations work, including data entry and case processing, with a focus on training staff and ensuring timely processing of cases.

The position is a blend of onsite work with occasional remote assignments; typical hours are 8:00 a.m.–4:30 p.m., Monday–Friday, with flexibility based on business needs.

Qualifications

• High school diploma or equivalent.
• Two years of experience in Court Operations Associate or similar customer service/clerical role.

Responsibilities

• Report Management - generate and maintain daily, weekly, and monthly reports from multiple sources; identify issues and trends for supervisor.
• Serve as subject matter expert for division’s job functions; answer questions and solve complex case processing problems.
• Train new court operations staff on policies and procedures; prepare training materials and spot-check work.
• Review legal documents for completeness and compliance with court rules; manage division resources electronically.
• Perform full range of court operations in the Family Division, including data entry and use of the electronic case processing system.
• Communicate with court partners and customers by phone, mail, or e-mail.
• Assist customers with protective orders questions at the family counter.

Skills

Staff training

Communication skills

Attention to detail

Professional demeanor

Leadership

Education

High school diploma or equivalent

Two years of related court operations/administrative experience

Job description

Hennepin County District Court invites qualified internal applicants for a Court Operations Specialist in the Family Division. This role performs advanced court operations work, including data entry and case processing, with a focus on training staff and ensuring timely processing of cases.

The position is a blend of onsite work with occasional remote assignments; typical hours are 8:00 a.m.–4:30 p.m., Monday–Friday, with flexibility based on business needs.